Does ClawbackVault send emails for me?

No. ClawbackVault drafts a reply and waits. Nothing is sent, deleted or changed in your mailbox unless you do it yourself.

Does ClawbackVault store my clients' emails?

No. Personal details are masked before analysis, and message bodies are discarded afterwards. What is kept is the pattern: how often a client writes, how fast they reply, and which signals fired.

Which email providers does ClawbackVault work with?

Gmail and Outlook. You connect the mailbox you already use for clients.

How is ClawbackVault different from a CRM?

Your CRM records what you tell it. ClawbackVault watches what your clients do: their tone, their reply times, and the silences. It tells you when a relationship changes, even when nobody wrote anything down.

Will it flag every short email?

No. Every client is measured against their own baseline, and the app shows who it checked and left alone, with the reason.

What is the relationship diagnosis?

A free read of up to three years of your client email. You connect your mailbox, and ClawbackVault shows which relationships held, which drifted, which you lost, and the early signs before each, before you sign up for anything.

What is the File audit?

It tracks the documents you've asked clients for, such as a licence copy, a signed declination or a vehicle ownership, against what has come back, flags incomplete files before an audit, and drafts the chase for anything missing.

A relationship brain for your business that spots clients drifting before renewal.

Guard revenue. Uncover growth. Shield exposure.

ClawbackVault learns each client's normal from your team's email, then shows who is drifting, who is ready for more, and what is missing from the file.

Start with a free relationship diagnosis: see who you kept, who you lost, and the signs you missed over up to three years.

Get a free relationship diagnosis

What ClawbackVault does

Guard revenue · Uncover growth · Shield exposure

Relationship Diagnosis

With one click, ClawbackVault reads up to three years of your client conversations and shows which relationships stalled, where Response Debt is building, and how your follow-up compares with each client's own normal.

Retention: drift detection

ClawbackVault measures each client against their own normal and tells you who to write to, when, and why.

Growth

A genuine reason to reach out that earns a reply: a question still waiting, a promise coming due, a renewal ahead.

Audit

Promise tracking and file audits: what was asked, promised and received, and what is still missing from each client file, with the chase drafted.

Drafts in your voice

Suggested messages in your own voice. ClawbackVault never sends an email. You review and send.

Privacy-first

Read-only. Only the clients you choose. Names and personal details masked before any AI sees a message. Message text not kept. No AI trained across customers.

Why not just ask an AI chatbot?

Anyone can call an LLM. What makes ClawbackVault different is what it remembers about each relationship, and how carefully it uses it: each client's own normal, the promises on both sides, and the tone over time. Read the case study: Why not just use ChatGPT? A great meeting, two reschedules, and what memory sees.

Why not just use AI? AI answers when asked. We check every watched client, daily.

Every AI can summarise email, draft replies and read tone. ClawbackVault checks watched clients daily, reads approved clients only with client details masked before AI, tracks what is owed both ways with due dates and attachments, keeps a dated record of coverage changes per client, speaks commercial P&C and works alongside Epic, drafts but never sends, and is built for the firm: when a client changes hands, the history goes with it.

Built the way regulators in Canada and Australia ask: approved clients only, masked before AI, you press send.

Canadian insurance regulators (CISRO) say not to share confidential client information with general AI tools: ClawbackVault reads only approved clients, masks names, emails, phones, addresses and account numbers before any AI sees them (dollar amounts are not masked), and discards message bodies after reading. RIBO expects a licensed person to review AI output before a client sees it: ClawbackVault is read-only and only drafts; you press send. RIBO says brokerages stay responsible for data a vendor processes: ClawbackVault gives an access log, firm-level controls and security details for IT review. Why not just use the most advanced AI bot? Two barriers: it only works when you ask, while ClawbackVault checks every watched client every morning with up to three years of memory for each; and you can't hand it all your client data, while ClawbackVault is built to be restricted and cleared by IT, used firm-wide or on your own, keeping signals, not emails. Human in the loop by design. Bank-level security by design. Client records are stored in Canada; only masked text is processed by our AI provider.

Explore your business brain's capabilities.

Other tools can send an email when you ask. Your brain knows when it should go, from up to three years of history with each client, and tells you what to do next without being asked. File completeness and document chasing lead, then the small habits no AI assistant keeps.

Blog: We're building a brain for client relationships · The loss runs request: routine paperwork, or the first sign a renewal is being shopped? · How software can get better with every use without keeping your data · “Hi Sam” became “Hello,”: the tone shift that arrives before the renewal call · Response debt: the unanswered client questions that quietly cost renewals

Your inbox in. One next move out.

Our proprietary relationship engine learns each client's normal, spots risk and opportunity, keeps the context, and ranks what to do next. It works from Gmail or Outlook, plus the call notes and transcripts you add.

Seven ways a relationship leaves quietly

A competitor enters: a customer forwards another provider's offer.
The exit request: a client asks for transfer details or records.
A life or team change: a resignation, separation or new decision-maker.
Three small things: weak signals that add up to churn risk.
Slower replies: same-day answers now take a week.
The temperature drops: warm sign-offs turn formal.
The message that never arrives: silence before a renewal or review date.

From a quiet signal to the right next move

ClawbackVault ranks at-risk clients every morning by risk and revenue at stake, explains why, and drafts the reply in your own voice. Nothing sends without you.

Different markets. The same quiet warning.

Built for recruiting (placement guarantees and refunds), IT services (renewal risk), P&C insurance (policy renewals), US mortgage (refinance and clawback risk) and wealth management (household retention).

Privacy: it reads the pattern, not the message

Reads only relationships you approve. Masks personal details before analysis. Never stores the content of your messages. Never sends, deletes or changes anything.

File audit (new)

Documents requested vs received for every client file, with the chase drafted for what's missing. ClawbackVault flags incomplete files before an audit finds them.

Pricing

Pricing: free relationship diagnosis. Watch $9 per month. Detection $39 per month. Intelligence $99 per month. Firm priced by quote.

ClawbackVault is provided by Frensei Inc. (Frensei Innovation Labs), 2482 Yonge Street, Suite 1030, Toronto, ON M4P 2H5, Canada. Founded by Dr. Syed Ali Adnan Rizvi (PhD).

From Frensei Innovation Labs

Frensei Innovation Labs' earlier product, Frensei PhD Peer, has received strategic interest from leading research-technology companies, including Digital Science and Cactus Communications, and those conversations remain open.